The Cover Virginia Call Center is currently experiencing higher than normal call volumes and wait times. You can visit to apply for health coverage, renew your existing coverage, or report changes to your income or household. For general questions, click here to email us.

For Medicaid and FAMIS

There are several options available for finding local assisters to help you with your Medicaid, FAMIS or Plan First application. This includes going to your local Department of Social Services. To find an office in your locality, visit the Department of Social Services website.

The Virginia Health Care Foundation (VHCF) has Project Connect Outreach Workers located around the state who can provide one-on-one help to families who want to learn more about the Medicaid and FAMIS programs and apply for them. To find out if there is a Project Connect Outreach Worker in your area, enter your ZIP code or county in the space provided below and select ‘Medicaid or FAMIS’ from the drop down list. You will then be matched on the map with a local organization that can assist you, if one is available. You can also visit the VHCF website to find out if there are outreach workers in your area.

There are also some Navigators or Certified Application Counselors across the state who may be able to help you apply for Medicaid or FAMIS. Certified Application Counselors (CACs) are located throughout the state, often in community health centers and other community-based services. When you enter your ZIP code or county in the space provided below and select ‘Medicaid or FAMIS’ from the drop down list, you will be matched with all of the assisters in your area, including any Navigators or CACs who assist with Medicaid and FAMIS applications.

Note: If you do not select ‘Medicaid or FAMIS’ from the drop down list you will see all of the application assisters in your area. Some of these assisters may only be able to help with applications for the Health Insurance Marketplace.

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For the Marketplace

To find out more about in-person assistance for the Federal Health Insurance Marketplace, visit our Application Assistance page.

Still Uninsured and Need Health Care Services?

If you do not qualify for full benefits through Medicaid or FAMIS, or you cannot afford Marketplace coverage, there are still options available for the uninsured to receive healthcare services at Virginia's Free and Charitable Health Clinics and Virginia's Community Health Centers.